FREQUENTLY ASKED
QUESTIONS

Why is it called “electric oven bakeshop”?

The boring reason? Because our oven is electric. The real reason? Because we’re ⚡️electric⚡️!

We aim for our treats—from classics like brownies and chocolate chip cookies to weekly nostalgia bombs like oatmeal creme pies, strawberry shortcake cookies, and kudos treats—to be thrilling, exciting, and, hopefully, the best darned stuff you’ve ever had.

DO YOU HAVE A STORE?

Nope! Electric Oven Bakeshop is run from HQ (our licensed kitchen) and we don’t have a permanent retail location. You can find us at the South Portland Farmers’ Market most Sundays, from 10AM-2PM. We also make appearances at other markets and events, and our cookies are popping up at some of the finer local establishments. (Oh, and we just added a local pickup option, too!) Check out the Find Us page and follow us on social media to find out where we are!

HOW BIG ARE THE COOKIES?

Big enough to share (but you might not want to, and we won’t judge)! Each cookie is approximately four-and-a-half inches across.

Everything is homemade and, while we work hard to be consistent, some difference in size and shape is possible.

HOW LONG DO THE COOKIES LAST?

Cookies can be stored at room temperature for about a week. Freeze them for longer storage and, when you’re ready to eat, just let them thaw on on the counter for a bit. You may see some cloudiness on chocolates or ganaches, but that won’t affect the taste.

DO THESE COOKIES CONTAIN ALLERGENS?

Yes. Most of the cookies here contain some combination of wheat, milk, egg, soy, and nuts. Allergens are listed on each cookie order page and on the labels.

Please note that all of our cookies are produced in a home kitchen that also processes wheat, milk, egg, soy, peanuts, tree nuts, sesame, and occasionally shellfish and fish.

DO YOU SELL YOUR COOKIES WHOLESALE?

We sure do! Please reach out through the Wholesale Inquiry form with some information on your business and what you’re looking for, and we’ll be in touch soon.

can you accommodate special orders?

We’re not caterers, but we can do large(ish) orders. If you’re in need of a bunch of giant cookies, send us a message through the Contact Form.

We are unable to fulfill requests for custom or off-menu cookies and treats.

HOW DOES LOCAL PICKUP WORK?

You can place an order to pick up cookies on Fridays at our HQ or on Sundays, typically at the South Portland Farmers’ Market (if we won’t be at the market, we’ll have pickup at HQ). All orders must be received by midnight on Wednesday to allow for preparation. If you’re picking up from HQ, we will send you a confirmation with additional details.

WHAT IS YOUR SHIPPING POLICY?

Your cookies are baked with care and we don’t want them languishing in a pile of boxes at some shipping warehouse, somewhere. To best ensure quality, orders must be placed by midnight on Wednesday to ship on Monday (and occasionally Tuesday, if it’s the busy season). Orders placed after this time will ship the following week.

We ship within Maine using USPS Priority Mail.